Here are some of our most frequently asked questions:
Will your risers work with a stool, bar stool or bench?
No, sorry. The risers were designed for folding tables.
I received my risers, but they only raised my table marginally (1’-3”)
You will need another one of our products. Your table will require either our “CUSTOM” size or our “straight leg kit.” PLEASE email or text us a photo of the table you have and we will let you know which product you need AND we will arrange for an exchange.
My table looks a bit different from the tables you show in the listing. How can I tell which of your products I would need?
See our handy detailed fitting chart. If you do not see your table OR you’re not sure, please don’t hesitate to email OR simply text a photo of the table to us at 760-777-2018. We answer quickly!
Will your risers work on my table (my table legs may be thicker than most folding table legs?)
Our risers work on table legs that are up to ¾” in diameter.
I’m not sure which of your products I need?
Please see our product chart for comparing our products (For perspective, the model in the photos is 6′ tall).
Will your (straight leg kit) risers work on a student desk?
Unfortunately, they will not work on a student desk. (For teachers who want to create a “standing desk” for students, we recommend using a smaller folding table (5’ or 6’ with the angled leg or wishbone design) and using our standard set to create a “standing desk station” in the classroom (possibly even accommodating two students).
I ordered the CUSTOM size set and, to be honest, I would like it to be two inches shorter. Can my set be customized?
Yes! The CUSTOM size can be used “out of the box” to achieve a table height that is approximately 42” or bar table height. However, if you require a different height, you can easily cut the set down to whatever height you prefer with a circular, table, or even a hack saw. (If you KNOW you need an “in-between” height, we will custom cut your risers for no extra charge; they just may take a few extra days to ship.) For custom-cut orders, we require a photo of the table you are raising BEFORE shipment to insure your table is compatible.
I need the risers quickly, can you rush shipment?
We ship via Priority Mail twice daily – morning (shipment leaves by 9 a.m. P.S.T.) and afternoon (shipment lands at post office by 5 p.m. P.S.T.) As you can see from our feedback, most customers receive their shipment within 2-3 days from placing the order. If you need your order via overnight shipping, you can email us the label and we will gladly accommodate you.
What if I am not 100% satisfied with my purchase?
We REALLY MEAN it. ☺ Despite the fitting charts we have on our listings, 99% of our returns are due to the customer ordering a set that is not compatible with their table leg design. If you are interested in exchanging for the proper product, that’s great. If not, that’s fine too. We are committed to 100% customer satisfaction so, if for ANY reason you would like to cancel the transaction, simply contact us and we will send you a postage label for return…with a smile.